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Social Security Online
Accessibility Policy
SSA logo: link to Social Security Online home

Web Page and Document Accessibility Policy

Updated: November 2009

Introduction

Social Security (SSA) is committed to making all of our Internet content accessible to everyone. To ensure that we meet or exceed the requirements of the 1998 Amendment to Section 508 of the Rehabilitation Act of 1973, we continually review our site and modify web pages and documents to improve and enhance accessibility for people with disabilities.

 

If You Need More Information


If you use a screen reader, have vision problems, or navigate using only the keyboard or an assistive device, visit our alternative views and navigation tips pages for additional information.

Warning: If you select the link below, you will open a new copy of your Internet browser. You will automatically return to this page when you close the new browser window.

Instructions for Blind and Visually Impaired Users

Instructions for Voice Navigation Users

 

What to Do if You Have Trouble

If you have trouble with the accessibility of the content on one of our web pages, documents or forms, please send an e-mail to the Social Security Online home page webmaster, webmaster@ssa.gov.

If your problem is a broken link, a link that goes to the wrong page, or other technical problems, please tell us where it is and what happened.

If you have questions about our accessibility policy, send an e-mail to our Section 508 coordinator, at section508@ssa.gov.

If you want to file a formal Section 508 complaint, please complete the SSA-437 Complaint Form for Allegations of Discrimination in Programs or Activities Conducted by the Social Security Administration and follow the instructions contained in the form.

 

TDD/TTY Number

People who are deaf or hard of hearing may call our "TTY" number, 1-800-325-0778, between 7 AM and 7 PM on business days for additional help.

 

Links to Third Party Sites

Some Social Security Online pages contain links to third party sites not operated by SSA. Those sites are not within our control and may not follow the same privacy, security, or accessibility standards as ours. We are not responsible for the content or availability of those sites, their partners, or advertisers.

 

Further Resources

SSA does not endorse any software products. The accessibility software we know about is listed below for the convenience of our users. Product names are linked to the web pages of the companies that produce them so you can check for additional information. (Note: The web pages will open in new browser windows.)  
 Link to FirstGov.gov: U.S. Government portal Privacy Policy | Website Policies & Other Important Information | Site Map
Last reviewed or modified Tuesday Aug 31, 2010
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